Shipping Policy

Where do you ship?

We currently ship within the United States only.

At this time, international shipping is not available. We are working toward expanding globally in the future.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).

Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery time:

• Standard Shipping: 3–7 business days

Please note that delivery times may vary due to carrier delays, weather conditions, or high-demand periods.

Shipping Fees

Shipping fees (if applicable) are calculated at checkout and displayed before payment is completed.

Occasionally, we may offer free shipping promotions, which will be clearly stated on the website.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can follow your delivery in real time.

Incorrect Address

Please ensure your shipping address is correct at checkout.

DÉRMA+X™ is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.